Channel Tiers

Agentsflare offers three different channel service tiers to meet the needs of users at different scales. This document provides a detailed comparison of resource capabilities, software features, and contract billing for each channel.

Channel Comparison Overview

Comparison Dimension	Standard Channel	Premium Channel	Dedicated Channel
Resource Capabilities
TPM (Tokens Per Minute)	< 500k	< 1M	> 1M
RPM (Requests Per Minute)	< 1,200	< 3,000	> 3,000
Concurrency	< 20	< 50	> 50
SLA	99%	99.9%	99.95%
Resource Isolation	❌ Shared	⚠️ Region & Project Isolated	✅ Fully Dedicated Account, Region & Project
Software Capabilities
Model Update Lag	2-4 weeks	1-2 weeks	Real-time sync
Load Balancing	✅	✅	✅
Data Retention Policy	1 month	1-3 months	Customizable
Content Moderation Control	❌	Configurable	Configurable
Quota Control	❌	✅	✅
Contract & Billing
Billing Model	Pay-as-you-go / Prepaid	Pay-as-you-go, Tiered	Custom Pricing
Contract Term	Monthly / Cancel Anytime	Annual / Quarterly	Long-term Agreement

Standard Channel

The Standard Channel is suitable for individual developers and small projects, providing basic API access capabilities.

Resource Capabilities

• TPM: Less than 500,000 tokens/minute
• RPM: Less than 1,200 requests/minute
• Concurrency: Less than 20 concurrent requests
• SLA: 99% availability guarantee
• Resource Isolation: Shared resource pool, no dedicated isolation

Software Capabilities

• Model Updates: New models synced within 2-4 weeks after launch
• Load Balancing: Automatic load balancing
• Data Retention: Logs and data retained for 1 month
• Content Moderation: Uses default content moderation policy
• Quota Control: No custom quota support

Contract & Billing

• Billing Model: Pay-as-you-go or prepaid packages
• Contract Term: Monthly payment, cancel anytime
• Use Cases: Individual developers, learning and testing, small applications

Premium Channel

The Premium Channel is suitable for medium-sized enterprises and growing projects, providing higher performance and partial customization capabilities.

Resource Capabilities

• TPM: Less than 1,000,000 tokens/minute
• RPM: Less than 3,000 requests/minute
• Concurrency: Less than 50 concurrent requests
• SLA: 99.9% availability guarantee
• Resource Isolation: Region and Project-level independent isolation

Software Capabilities

• Model Updates: New models synced within 1-2 weeks after launch
• Load Balancing: Intelligent load balancing
• Data Retention: Logs and data retained for 1-3 months
• Content Moderation: Supports custom moderation policy configuration
• Quota Control: Supports custom quotas and alerts

Contract & Billing

• Billing Model: Pay-as-you-go, tiered pricing
• Contract Term: Annual or quarterly agreements
• Use Cases: Medium enterprises, commercial applications, high-concurrency scenarios

Dedicated Channel

The Dedicated Channel is suitable for large enterprises and mission-critical applications, providing the highest level of performance, security, and customized services.

Resource Capabilities

• TPM: Greater than 1,000,000 tokens/minute
• RPM: Greater than 3,000 requests/minute
• Concurrency: Greater than 50 concurrent requests
• SLA: 99.95% availability guarantee
• Resource Isolation: Fully dedicated account, region, and project

Software Capabilities

• Model Updates: Real-time synchronization of new models
• Load Balancing: Dedicated load balancing cluster
• Data Retention: Customizable data retention period
• Content Moderation: Fully customizable moderation policies
• Quota Control: Advanced quota management and monitoring

Contract & Billing

• Billing Model: Customized pricing plan
• Contract Term: Long-term agreements (typically 1+ years)
• Use Cases: Large enterprises, mission-critical business, finance/healthcare and other high-requirement industries

How to Choose

Choose Standard Channel if you:

• Are just starting with AI APIs
• Have a project in development or testing phase
• Have a limited budget and need flexible billing
• Have relatively low monthly API call volumes

Choose Premium Channel if you:

• Are running commercial-grade applications
• Need higher concurrency and throughput
• Need custom content moderation policies
• Want faster model updates

Choose Dedicated Channel if you:

• Are running mission-critical business applications
• Have strict compliance and security requirements
• Need the highest level of SLA guarantee
• Need completely independent resource isolation
• Have large-scale, high-concurrency API call requirements

How to Upgrade

To upgrade to Premium or Dedicated Channel, please contact us through:

• Submit a Ticket: Log in to the platform and submit an upgrade request through the ticket system
• Email Inquiry: support@agentsflare.com
• Online Support: Weekdays 9:00-18:00

Our business team will contact you within 24 hours to provide detailed plans and pricing.